We are making changes to our library system, website and app.
To help prepare for the changeover we will have to make some temporary changes to our services, including online.
From Wednesday 9 April the online catalogue, library app, and borrower accounts will be unavailable until the changeover period is complete. You will not be able to renew online.
You can renew your items in the library, please bring your library card and the items you wish to renew with you when you visit.
You can renew over the phone during normal office hours provided you have the items and your library card with you.
The 24/7 renewal line will not be available.
You will be able to return items as normal.
Please read our frequently asked questions on the New Library Managed System page for further information.
Most items are loaned for 21 days. A fine is incurred for each day that the item is overdue. Renew or return items before or on the date that they are due to be returned. You can check the dates your items are due for return in your library account. There are no fines for eBook and eAudio loans.
Renewing your loans
You can renew up to three times unless your items have been requested by another borrower. You can renew overdue books but existing fines will apply.
Ways to renew:
- online, via your library account - you will need your library card number to renew. Lost your card or number?
- our automated 24/7 renewal line, available 24 hours a day – call 01926 499273
- contacting libraries
- in person at any library – no need to bring the books with you, unless you have renewed three times already.
Please have your library card number with you, when you renew.
Why can’t I renew?
It is not always possible to renew your item:
- online, if it has been renewed three times already - please bring the item to any library to renew
- if it has been requested by another customer
Returning your loans
All Warwickshire County Council Libraries are accepting returns during opening hours. No appointment required.
Items borrowed from a Warwickshire Library can be returned to any other Warwickshire Library including the mobile libraries and community-managed libraries.
Please check individual Community managed libraries for information about their current offer.
Contact us if you have any account queries.
Receive courtesy emails before your items are due for renewal or return
We notify you by email when your items are due for renewal or return if you have given us your email address. You can add and update your email address by logging into your library account – select ‘Change your details and PIN’ then ‘Change your details’.
Please note: failure to receive a courtesy email will not oblige your library to waive any overdue charges.