Caring Together Warwickshire provides support for planned or urgent breaks for carers if you have an important event, appointment or have to leave your cared for unexpectedly.
The service is currently called the Carers Response Emergency Support Service (CRESS).
The service requires a minimum 24 hours notice.
Advisors at Caring Together Warwickshire can help you to plan for an emergency.
CRESS is not a substitute for respite or care packages; should ongoing or emergency support be needed for a cared for this should be managed in the normal way as part of support packages.
The CRESS service is for planned breaks for appointments, significant life events and for carer wellbeing over a short period of time, with planning to mitigate the need for future use. This planning will include exploring support via family and community networks and support planning for the cared for.
The service will provide planned and unexpected breaks covers with a minimum of 24 hours notice. Each carer has a maximum of 36 hours in a given 12-month period.
If regular, ongoing support has been identified the Carer Wellbeing Service will refer the customer and/or the cared to social care for support.
If the carer who is registered with CRESS requires immediate short term/one off support (under 24 hours notice) Carers Trust Heart of England will liaise with Brokerage to secure a one-off provision to meet the immediate need.
Carers Trust Heart of England will then review with the carer and support with further actions if required
Carers Trust can triage for emergency support during office hours Monday to Friday 9am to 6.30 pm and Saturday 9am to 1pm.
For emergencies only outside of these opening times or on bank holidays carers are given the contact for our Emergency Duty Team.
There are some additional services for the person that you care for so that you can have a break, including:
- personal care
- day opportunities outside the home
- providing replacement care at home – known as a ‘sitting service’
- longer periods of respite care in a residential home
- equipment and/or assistive technology – for example, telecare
- home adaptations that may be available to make the home a safer and more accessible place to live
- supported housing for those with disabilities
To find out more information, please call us on 01926 359190.