Apply for a DBS check
- The employer is provided with unique login details to the online eBulk system by DBS Direct.
- The employer gives the applicant the login details to complete an online DBS application.
- The applicant must then complete the online application and arrange to meet with the employer to take along the necessary documents proving their identity.
- The employer logs into the online system and inputs details of the documents that have been seen as ID.
- DBS sends a certificate to the applicant. The employer will have to ask the applicant to see the certificate.
If applicants need to run a check on themselves, they can get a ‘basic disclosure’ with details of any unspent convictions. Please refer to the
Unusual addresses
You may find it difficult to complete your address history for the last 5 years if you have:
- lived abroad
- been homeless
- been in the armed forces
GOV.UK DBS unusual addresses guidance
Overseas checks for UK nationals and foreign workers
If you have lived outside the United Kingdom for a period of more than 6 months within the last 5 years, or you are a foreign worker, you may be required to provide a police check (Certificate of Good Conduct) from that country to cover your time abroad.
Guidance on criminal record checks for overseas nationals
Correcting mistakes on your application
It is important that information is entered correctly on the eBulk system. Once an application has been submitted it can't be amended.
If you've made a mistake you need to contact the ID checker immediately so they can cancel the application and arrange for a new one to be completed.
How long will it take?
Although some checks can be completed within 48 hours, most are completed within 6 – 8 working days.
In some cases however there are delays. If your DBS application has been with the Local Police Force (LPF) for 60 days, then your check will automatically be escalated by the eBulk Service.
EBulk - If the DBS application is still outstanding 14 calendar days after it has been escalated then you can contact the DBS on 03000 200 190 to find out which police force are holding up your check. You are advised to contact them directly to make them aware of any issues that the delay is causing.