If there’s a fire
You need to act instantly, swiftly and calmly once you become aware of a fire.
Alert everyone
Make sure everyone in your home knows about the fire. Shout. Get everyone together.
Shut doors
As you go out, only open the doors you need to. Close any open doors. Before you open a door check it with the back of your hand. If it’s warm, don’t open it – the fire is on the other side.
Get everyone out
Use your escape route. Stay together if you can.
Crawl on the floor if there’s smoke
The air is cleaner near the floor so if there’s smoke put your nose as low as possible. Remember, smoke is poisonous and can kill you.
Call 999
Once you’ve escaped, use a mobile or a neighbour’s phone. 999 calls are free.
- speak slowly and clearly
- give the whole address of the incident
- say what is on fire (eg, a two-storey house)
- explain if anyone is trapped and what room they are in
Don’t go back in
Don’t go back in for anything.