Essential maintenance

Some of our online forms will be unavailable from 5pm on Monday 20th October. The system will be back online by 9am on Thursday 23rd October. We apologise for any inconvenience.

Gas safety advice

  • Arrange for an annual gas safety check conducted by a Gas Safe registered engineer.  
    • They will inspect and service your gas appliances, ensuring they are operating safely and efficiently.  
    • This includes boilers, gas cookers, heaters, and any other gas-fired appliances in your home. 
  • Be aware of the signs of gas leaks. 
    • Look out for the smell of gas (a distinctive, sulphur-like odour) or hissing sounds near gas appliances or gas meters.  
    • If you suspect a gas leak, open windows, avoid using electrical switches, and contact a Gas Safe registered engineer or the emergency gas helpline (0800 111 999) immediately. 
  • Ensure that gas appliances have proper ventilation.  
    • Avoid blocking air vents, flues, or chimneys to prevent the build-up of potentially harmful gases.  
    • Adequate ventilation is especially crucial in rooms with gas appliances, as it allows fresh air to circulate and removes any harmful by-products. 
  • Install Carbon Monoxide (CO) alarms. 
    • Carbon monoxide is a colourless, odourless, and highly poisonous gas that can be produced from faulty or poorly maintained gas appliances.  
    • Carbon monoxide alarms should be installed, ideally near bedrooms and living areas.  
    • Remember to test the alarms regularly and replace batteries as needed. 
  • Make sure you have emergency procedures agreed related to gas safety.  
    • Have a plan in place that the whole household is aware of for evacuating the premises safely and contacting emergency services in the event of a gas leak, suspected carbon monoxide exposure, or any other gas-related emergency. 
  • Use certified gas engineers when installing, repairing, or servicing gas appliances. 
    • Check their Gas Safe ID cards, which should display their photo and details of their gas registration.  
    • This ensures that the work is carried out safely and in compliance with relevant regulations. 
  • Gas-related tasks should not be attempted as DIY projects. 
    • Handling gas appliances, pipelines, or fittings without proper training and expertise can lead to serious hazards.  
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