Contacting us
If you have a query about the guidance we use to assess your contribution or about the calculation of your contribution, you should contact the person on the telephone number given on your financial assessment notification letter. Alternatively, you can write to:
Financial Assessments and Benefits Advice Team
Third Floor, Kings House
King Street
Bedworth
Warwickshire
CV12 8LL
If you have a question about your statement, or about making a payment, contact the Money Management and Income Control Team on the telephone number given on your statement, or you can write to:
Money Management and Income Control Team
Third Floor, Kings House
King Street
Bedworth
Warwickshire
CV12 8LL
For general enquires, please telephone 01926 359190. The lines are open between 8am and 5.30pm from Mondays to Thursdays and between 8am and 5pm on Fridays.