We offer a range of services from our countywide Physical Disability and Sensory Services to help meet the needs of deaf and hard of hearing adults who have additional needs, as well as their families and carers. These include:
- social workers being available to help and advice on a wide range of personal and practical problems
- accessing, providing and installing equipment to support deaf and hard of hearing adults in their own home
- monitoring services provided by ourselves to deaf and hard of hearing adults and carers
- providing information about local, regional and national resources for deaf and hard of hearing adults
- liaison with other agencies
Where individuals are not eligible for a service funded by us, they will be offered advice and information about possible alternative sources of assistance.
From 1 March 2023, we can commission Sign Solutions to support British Sign Language (BSL) users accessing our services.
For interpretation support to access a service, please let us know so we can make arrangements for this to be provided where appropriate.
Free video calls in British Sign Language (BSL)
SignLive lets you have a three way video call with us and a BSL interpreter. It is free to call us with SignLive, you just need wifi or mobile data to make the video call.
You can call us with SignLive from Monday to Friday, 9am to 4.30pm. To do this, follow these steps:
- Get the SignLive app or use it in your browser.
- Register and set up your account.
- Find Warwickshire County Council in the app's community directory.
- Press the call button and get connected for free.