What do I need to provide?

You are required to provide evidence of your:  

  • identity 
  • address 
  • proof of eligibility (benefit or disability)   

Listed below you will find documents which are acceptable to use. 

Please note we do not return documents once your application has been processed. Please only provide a photocopy, photo or scan of the document. 


Proof of identity (one of the following): 

  • Passport  
  • Valid photocard driving licence  
  • Birth/adoption certificate  
  • Marriage/divorce certificate   

Proof of address (one of the following):  

  • Current Council Tax bill showing your name and address, dated within the last 3 months  
  • Valid photocard driving licence  
  • Benefit or pension letter dated within the last 12 months  
  • If the application is for someone under 16, a confirmation letter from the school the child attends  
  • Housing benefit (or other benefit) letter dated within the last 12 months  
  • A confirmation letter from social services or other local authority service confirming the customer is resident at that address  
  • Bank statement or utility bill dated within the last 3 months  

Proof of eligibility:  

Supporting documents relating to your qualifying benefit:  

  • Proof of Personal Independence Payment (PIP) with correct qualifying score (see am I eligible? section). The document must be dated within the last 12 months and state the end date of the award.  
  • Proof of Higher Rate Disability Living Allowance (HRMDLA) - dated within the last 12 months  
  • Proof of War Pensioners Mobility Supplement - dated within the last 12 months  
  • Proof of being awarded a lump sum benefit at tariff 1-8 of the Armed Forces Compensation Scheme  
  • Proof of being registered blind - CVI (Certificate of Visual Impairment) or BD8 certificate 

Supporting documents relating to your disability may include: 

  • A letter of diagnosis, as up to date as possible  
  • Evidence of the progression of the condition over time  
  • Evidence of prescribed medications relevant to your condition  
  • Evidence of specialist consultations or referrals   
  • Evidence of risk planning/assessment  
  • Your patient summary or Summary Care Records  
  • Education Health and Care Plans (EHCP)  
  • Care plans from social care teams  
  • Social housing letters/assessment reports from local authority  
  • Letters from other professionals involved in your care  
  • Personal Independence Payment (PIP) decision letters  
  • Evidence of other benefits received  

Supporting documents relating to your hidden disability:  

If you are applying under non-visible (hidden) disabilities, you will also need a completed Health and Social Care professional questionnaire (Blue Badge proforma - PDF, 142 KB), by a professional who provides you with ongoing care and support. Further information and suggested professionals can be found in the non visible (hidden) conditions section.

You will also need to supply any relevant supporting evidence you have regarding the impact of your disability on your day to day life, and where possible, about your ability to complete journeys in the community.   

Some examples of supporting evidence are:   

(for applicants of all ages)  

  • Diagnosis letters  
  • Care plans  
  • Patient summaries  
  • Disability benefits  
  • Risk assessments detailing recommended control measures (particularly those relating to community access)  

(for applicants who are children and young people)  

  • Education Health and Care (EHCP) plans  
  • Special Education Needs and Disabilities (SEND) report 

Sending documents 

The quickest way of applying is to attach these documents when you submit your application online. If you need help to apply online or to upload your documents, please ring our Customer Service Centre on 01926 410410. 

Please note we do not return documents once your application has been processed. Please only provide a photocopy, photo or scan of the document.  

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