Christmas and new year operating times - 2024/25
We aim to attend to faulty street lights, and illuminated bollards and signs, within 5 working days of becoming aware that there is a fault. Should you wish to report a fault this can be done so as follows:
Telephone 01926 412515:
- Monday to Thursday between 09.00 and 17.00
- Fridays on 09.00 and 16:30
Alternatively, you can report a street lighting fault online.
On occasions, it is not possible to repair a faulty street light within five working days due to a number of reasons, and repairs can take significantly longer. Where there is a faulty Electricity Company cable supplying the installation, repairs can typically take approximately six weeks to carry out.
Emergencies
Should you wish to report a potentially dangerous street light, illuminated sign or bollard, please call 01926 412515 between 09:00 and 17:00 Monday to Thursday, and 09:00 and 16:30 on Fridays. Outside of these hours please contact the Police to report any potentially dangerous equipment on 101 and they will pass the information to the Duty Street Lighting Engineer.