We aim to attend to faulty street lights, and illuminated bollards and signs, within 5 working days of becoming aware that there is a fault. Should you wish to report a fault this can be done so as follows:

Telephone 01926 412515:

  • Monday to Thursday between 09.00 and 17.00
  • Fridays on 09.00 and 16:30

Alternatively, you can report a street lighting fault online.

On occasions, it is not possible to repair a faulty street light within five working days due to a number of reasons, and repairs can take significantly longer. Where there is a faulty Electricity Company cable supplying the installation, repairs can typically take approximately six weeks to carry out.

Emergencies

Should you wish to report a potentially dangerous street light, illuminated sign or bollard, please call 01926 412515 between 09:00 and 17:00 Monday to Thursday, and 09:00 and 16:30 on Fridays. Outside of these hours please contact the Police to report any potentially dangerous equipment on 101 and they will pass the information to the Duty Street Lighting Engineer.

 

Update cookies preferences