Our performance
Warwickshire Fire and Rescue must provide annual assurance on financial, governance and operational matters and show how we have had due regard to the expectations set out in our community risk management plan and the requirements included in the Fire and Rescue National Framework for England. To provide assurance, we must publish an annual statement of assurance.
View the 2023/24 Statement of Assurance (PDF, 11.3 MB)
Our CRMP planning process ensures that our plans are clearly linked to our strategic priorities and that all actions have measurable outcomes.
We review our performance against our key business measures, and we also compare our performance to the other 44 English FRSs.
During 2023/24 total prevention, protection and response activity undertaken was 135,850 which includes 4398 incidents attended.
- Total of 127,967 Prevention activities included:
- 94.941 contacts made;
- 6,836 Safe and Well checks;
- 10,828 Road Safety activities.
- 1,508 Hospital to Home collections
- Fire Protection influenced 1,977 premises.
- Our Fire Control received 12,044 emergency calls.
- We attended 4,398 incidents, of which:
- 42% were false alarms,
- 25% fires,
- 23% special services
- and 10% Road Traffic Collisions.
The following infographics feature some of our statistical highlights over the year.
Performance Data
We provide comprehensive performance data to managers across the organisation and to external stakeholders. On a regular basis, middle and senior managers review a performance tracker and address any areas of underperformance.
We also report our performance quarterly to council members as part of the council’s performance reporting framework.
View detailed performance data
HMICFRS Inspections
HMICFRS support our 3rd Line of Defence within our Assurance Management Framework providing an external independent assessment of Effectiveness, Efficiency & People. HMICFRS commenced its third round of inspections in January 2023 and WFRS was included in the preliminary inspection schedule which began for us in March 2023. Following a ten-week inspection process our inspection report was published in September 2023.
Progress since our last inspection
WFRS are extremely proud of the progress that we have made and HMICFRS recognise that progress has been made in most areas since our last inspection.
However, we still have one Cause of Concern linked to Fire Protection. This was revisited during February 2024.
A further letter (published on March 15) shows that the service, although the existing Cause of Concern has not been discharged, has made further improvements in its Fire Protection capacity. The plans made to address recommendations are ongoing and the service continues to prepare for another re-visit in early 2025 to review progress.