Feedback

Feedback is crucial in developing the Local Offer and ensuring that we are responsive to people’s concerns. We use feedback to understand what is working well and use people’s criticisms to improve any shortcomings.

What's going well

  • Qualitative information has shown that families have responded positively to the webinars and the outreach work to promote the Local Offer.
  • The people in the focus group reported feeling listened to and involved in decision making.
  • WPCV representatives said they ‘feel more confident we have a process to get changes'.
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