Services offering crisis support
Call 999 in a life threatening emergency (for example if you have seriously harmed yourself by taking a drug overdose). Alternatively, go straight to A&E, or ask someone else to call 999 or take you to A&E.
If you or someone you are with needs urgent mental health support or you need to make a mental health self-referral, call 111 and select the mental health option. This is available 24 hours a day, 7 days a week, 365 days a year.
For people who are deaf or have hearing loss, there is a website to connect to a local crisis service – NHS 111 – SignVideo.
A person can also access NHS 111 online via 111.nhs.uk.
Samaritans
116 123 (Free 24hr helpline). Email - jo@samaritans.org. Website - samaritans.org.
Coventry and Warwickshire Mental Health Access Hubs
24/7 Crisis line offering immediate support and advice for those needing urgent help for a mental health condition. GPs/other professionals can refer, or individuals can refer themselves. Individuals will be assessed over the phone and triaged for a clinical (NHS) review, as appropriate. Call 08081 966798
Coventry & Warwickshire Safe Haven
Provides out-of-hours, friendly, non-clinical crisis support every day between 6pm–11pm for anyone aged 16+. Contactable by phone, text, email or face-to-face at drop-ins:
- Phone and text is available between 6pm-11pm on 024 7601 7200 (Telephone) or by text on 07790 777039 (Coventry mobile for texts) or 07852 010146 (Warwickshire mobile for texts).
- CW Safe Haven can also be contacted by email at support@cwsafehaven.org.uk.
- The CW Safe Haven website provides more information on location of drop-in venues.
Shout
Shout is a free, confidential and 24/7 text messaging service for anyone in the UK who needs support.
Text the word 'SHOUT' to 85258 (Free 24hr text service). Website - giveusashout.org.
National Suicide Prevention Helpline UK
0800 689 5652 (Helpline available 6pm-midnight). Website - spuk.org.uk.
Papyrus (HOPELineUK)
Offers confidential support and practical advice:
- Aimed at people under the age of 35 who are experiencing thoughts of suicide.
- The service will take calls from over 35s, offering support for one call while also finding a suitable alternative service that can continue to support.
- The service will support anyone concerned that a young person could be thinking about suicide
0800 068 41 41 (Telephone 24/7 every day of the year). Text service - 07860 039967. Email - pat@papyrus-uk.org. Website - papyrus-uk.org.